BALANCE SCORECARD REVIEW LINK - IL SAPERE IN RETE

LINK - Il sapere in rete n.2

Never Underestimate the Importance of Soft Skills in Executing Strategy (Inglese - link esterno - PDF 111KB)
Autore: Don Ryder
In: Balanced Scorecard Report, September/October 2011
"With a decade of Balanced Scorecard implementation experience under his belt, one senior executive reflects on what worked best and why"

Sir Terry Leahy: My lessons on building and measuring loyalty (Inglese - link esterno - parzialmente accessibile - richiede registrazione gratuita per completare la lettura)
Autore: Neil Dovey
In : MyCustomer.com, September 12, 2011
"Knighted for services to retailing, and renowned for transforming the supermarket industry in Britain by growing Tesco to the largest chain in the country through innovative customer loyalty incentives such as the Clubcard, few are better qualified to talk about loyalty and customer-focused initiatives than Sir Terry Leahy"

Beethoven and Analytics-Based Performance Management (Inglese - link esterno - richiede registrazione gratuita)
Autore: Gary Cokins
In : InfoManagement Direct, September 8, 2011
"Are we now at a point where the implementation of analytics-based performance management’s suite of integrated methodologies, like the composer's revolutionary “Eroica,” will drive how organizations manage change?"

6 Ways to Improve Compensation Management (Inglese - link esterno)
Autore: Peter Alpern
In: Business Finance, August 22, 2011
"Employees might be driven by a myriad of motivators, but perhaps the biggest is simply getting a regular paycheck. Ensuring that compensation system is effective is not just important but imperative. But few organizations evaluate their compensation management maturity or identify shortcomings."

Leadership: Are you connecting and collaborating? (Inglese - link esterno)
Autore: Shellie Karabel
In: Insead Knowledge, July 27, 2011
"Where do the ideas in your organisation come from? And from whom? If you’re not taking advantage of new sources of inspiration - sources outside your organisation, outside the management suite - to facilitate growth and change, you could be in trouble."

Remapping your strategic mind-set (Inglese - link esterno - parzialmente accessibile - richiede registrazione gratuita per completare la lettura)
Autore: Pankaj Ghemawat
In : McKinsey quartely, August, 2011
"Shake up your thinking by looking at the world from the perspective of a particular country, industry, or company. “Rooted” maps can help you unearth hidden opportunities and threats"

How to Prevent Self-Inflicted Disasters (Inglese - link esterno - per alcuni articoli può richiedere registrazione gratuita)
Autore: Eric Kronenberg
In : Strategy+Businesst, August 15, 2011
"All too often, companies unintentionally create their own worst crises. With a little awareness of your organizational DNA, you can avoid that fate — and the headlines that go with it."

LINK - Il sapere in rete n.1

Perspectives on Performance (Inglese - link esterno - PDF 984KB)
La newsletter di PMA (Performance Management Association)
Volume 8, Issue 3, May 2011

Three Types of Executives in Performance Management (Inglese - link esterno)
Autore: Gary Cokins
In : InfoManagement Direct, June 2, 2011
"An organization cannot consider embracing analytics-based performance management methodologies without the involvement of its executive team. But what type of involvement from them is needed?"

9 Magic Metrics Your Organization Needs to Adopt (Inglese - link esterno)
Autore: Mark Graham Brown
In: Business Finance, June 2, 2011
"It's rare a singular metric like turnover or a customer survey score is by itself a good measure of an organization's performance. Most of the more meaningful measures on dashboards of executives today are indices, made up of three to five submeasures. I review the nine most useful and creative performance measures I have seen in government and business organizations over the last few years"

3 Key Trends in Performance Management and Balanced Scorecard (Inglese - link esterno)
Autore: Bernard Marr
In: The Intelligent Company, June 11 , 2011
"Bernard Marr, Chief Executive of The Advanced Performance Institute, looks at important developments in the performance management field"

Management innovations for the future of innovation (Inglese - link esterno)
Autore: Henry Chesbrough
In: Ivey Business Journal, May/June 2011
"The emergence of Open Innovation means, among other things, that innovation management will become more collaborative and that business model innovation will become as important as technological innovation. This author, who coined the term Open Innovation and literally wrote the book on it, has excellent advice for readers"

Why Middle Managers May Be the Most Important People in Your Company (Inglese - link esterno)
Autore: Ethan Mollik
In: Knowledge@Wharton, May 25, 2011
"Wharton management professor Ethan Mollick has a message for knowledge-based companies: Pay closer attention to your middle managers. They may have a greater impact on company performance than almost any other part of the organization"

Can your business plan survive this stress test? (Inglese - link esterno)
Autore: Grace Segran
In: Insead Knowledge, April 20, 2011
"The road to success is littered with the wreckage of strategies gone awry. Here is a six-step stress test for your strategy"

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